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The Norton Power Eraser tool is only compatible with computers running Microsoft Windows operating systems. It does not work with computers running on WinPE, Mac OS X, Android devices, and iOS devices.
Norton Power Eraser is a free virus removal tool that can be downloaded and run to remove malware and threats from your computer. You don't need to install this tool.
Download Norton Power Eraser.
Click Save.
Select the location as Desktop, and then click Save.
To run Norton Power Eraser, double-click the NPE.exe file.
If the User Account Control window prompts, click Yes or Continue.
Read the license agreement, and click Accept.
Norton Power Eraser checks for and downloads the new version if available.
In the Norton Power Eraser window, click the Scan for Risks icon.
By default, Norton Power Eraser performs a Rootkit scan and requires a system restart. When you see a prompt to restart the computer, click Restart.
If you do not want to include the Rootkit scan, go to Settings, and uncheck the option Include Rootkit scan (requires a computer restart).
Wait for the scan to complete.
Some applications can install unwanted toolbars and can cause browser redirection. Norton Power Eraser provides an unwanted application scan option to scan your computer for potentially unwanted programs (PUP) and potentially unwanted applications (PUAs). For more information, read Run an Unwanted Application scan in Norton Power Eraser.
Need more help?
Download Norton Virus Protection
Can iPhones get viruses? Yes. Your iOS device can fall prey to virus and malware attacks. Norton Security for iOS can help protect against the various ways these attacks can get into your devices, such as Wi-Fi man-in-the-middle attacks, malicious websites, and operating system exploits.
Are there email scams for iPhone users? Yes. Your iPhone may fall victim to phishing or virus scams just like any other device. This is where you are asked to click on a link for various reasons and end up providing your personal information (like user names and passwords to your accounts) and inviting this way viruses and malware. This may occur through email or text messages.
Download Norton Antivirus
Are there risks with an outdated operating system? Yes. An outdated operating system can create vulnerabilities and opportunities for cybercriminals. By notifying you of the latest security patches and iOS updates, Norton Security iOS helps you keep your operating system up to date – one of the best ways to stay secure from old vulnerabilities and exploits.